Background:
Target is considered one of the major retailers in the United States, with more than 1800 stores nationwide. It sells a wide range of products, including clothing, home goods, electronics, groceries, and more. With its mission of fueling the needs and potential of its customers and its brand promise to “Expect more and pay less,” this brand shows great commitment, inclusivity, and diversity.
QualityDoor.com is a trusted brand with over 35 years of experience. We have earned our reputation by showing immense dedication, dependability, trust, and fast-track delivery services to our customers. Qualitydoor.com has a dedicated team that works meticulously to meet our client’s needs and ensure complete customer satisfaction. From product customization to delivering products on time our team makes sure to cater to every need of our client. Qualitydoor.com has worked with the contractor on many renovations and remodeling projects for Target before, so the contractor trusted us again with remodeling their Target Flatbush Brooklyn store on a tight deadline.
Challenge:
Target was facing a tough challenge as the store remodel had a very tight schedule and they were only 6 weeks from reopening. They used frames that are all 14 gauge heavy-duty, which normally have a 12-16 week lead time. Delivering this in 6 weeks was a challenging task as they also had over 6 change orders that needed to be completed within a limited time frame. The urgency of the project and its specific demand added another level of complexity and challenge.
Solution:
Our dedicated team at Qualitydoor.com (Quality Door & Hardware Inc.) took up this formidable task with great dedication and commitment. We have a facility with a large inventory focused on our customers' needs, and due to this, though the actual lead time was 12-16 weeks, we were able to supply Target with the 14 gauge heavy-duty frames within two weeks. We then moved forward with their other requirements, and Using our vast stock of 14ga frames, 18ga doors, and hardware, we could make all the required changes at the given time. QualityDoor.com has previously completed over 35 Target store renovations with contractors, demonstrating our proficiency in maintaining necessary inventory and finishing projects ahead of schedule.
Completing the Target, Flatbush, Brooklyn project resulted from our team’s collaborative effort and our ability to leverage our custom fast-track inventory and fabricate in-house.
Result:
QualityDoor.com proved to be true to its values and diligently completed the task within 4 weeks in the case of doors and hardware. We also delivered the frames in just 2 weeks due to our exceptional inventory management and custom fabrication capabilities. We leveraged our extensive inventory, in-house shop, and experienced team to prepare all doors, frames, and hardware. To ensure accuracy we dry-fitted all the hardware and triple-checked in the material before it hit the truck for delivery. We worked closely with the contractors on all the required changes, and with our meticulous efforts, we met their requirements in an impressive 4-week time frame.
Key achievements:
Overcoming deadline: QualityDoor.com successfully met the 6-week deadline and delivered the project in 4 weeks, outpacing the 12-16 weeks lead time by our competitors.
Accuracy and quality: Quality Door's in-house accuracy and exceptional quality inventory allowed them to efficiently handle the project and deliver the required frames and doors within the given deadline. Each piece was accurately placed, dry-fitted, and checked multiple times before delivery to ensure customer ease and satisfaction. This shows Quality Door’s commitment to the accuracy and quality of its products.
Adaptability to changes: The project experienced over 6 change orders, and QualityDoor.com was able to adapt and pivot to these modifications. This showcases their commitment and flexibility to meeting the client’s needs.
